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Graduate Assistant: Administrative Support Job Description

The application deadline is rolling. For best consideration return by August 24, 2020.

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Taylor is seeking a diverse team of responsible, open-minded, motivated, and dynamic “changemaking” Student Fellows and Graduate Assistants (GAs) who are excited to join a culture of collaborative social innovation and design thinking at Tulane and in New Orleans. Taylor “Student Fellows” are more than the usual student worker and will be treated as paraprofessionals. Taylor GAs are expected to perform to a high level of professionalism. Both Fellows and GAs will shape our continued growth and impact.

Specifically, Taylor Center Student Fellows and GAs:

  • Are ambassadors of the Taylor Center engaging the Tulane and New Orleans community through on and off campus programming and social media
  • Create, implement, and communicate Taylor programs and outreach materials
  • Are self-starters who can self-structure their work and are comfortable with ambiguity
  • Possess the initiative to thrive in a dynamic environment
  • Must be comfortable working at a fast pace

Taylor Graduate Assistant Employee Commitments

  • Work for the time commitment stipulated in the individual job description, which may include summer
  • Work 15-20 hours per week, depending on the specific some weeks will be busier, and some weeks will be lighter, depending on the specific position
  • Work evening and weekend hours, as required in the job description and communicated by the supervisor


  • Must be enrolled as a student at Tulane in both Fall and Spring 2020/2021
  • Must be in good academic standing for the term prior to selection and during entire period of employment
  • Must maintain at least a cumulative GPA of 3.0

Position Summary

Primary duties include assisting with general operations of the administrative office that include supporting various administrative tasks of the center including online meetings and calendar management, document management, helping fulfill inventory requests and other operational duties as assigned.  In coordination with the Administrative Assistant, this position will also offer event support as directed by event leads. Event support may include booking event space, online events support, preparing materials, and other event coordination as needed.


Minimum Qualifications & Remuneration for the Administrative Support Graduate Assistant

  • Bachelor’s Degree from an accredited College or University
  • Enrolled for graduate courses at Tulane University for Fall 2020
  • Appointment slated August 24, 2020 through May 2021
  • Between 10-15 hours per week including some evenings and weekend commitments.
  • Stipend paid biweekly for a grand total of $5000

Preferred Qualifications for the Administrative Support Graduate Assistant

  • Organizational ability, punctuality, and self-motivation
  • Strong professional communication skills
  • Proficiency with Microsoft Office products, specifically Excel and Word
  • Students studying business, finance, or similar degrees are welcome
  • Demonstrate commitment to personal and departmental development, professionalism, multi-cultural education, creativity, collaboration, and initiative
  • Tech savvy and comfortable with learning new systems


Required Qualifications for all Taylor Student Employees

Character Traits

  • Approachable and friendly demeanor, with a strong customer service orientation
  • Flexible and adaptable
  • Empathy: have strong people and relationship-nurturing skills
  • A can-do, optimistic attitude
  • Self-motivated and able to work independently when needed
  • A team player: able to collaborative effectively and generously as part of a team, with diverse students, staff, faculty and community partners


  • Strong oral, written communication, and public speaking skills
  • Strong relationship building and people skills
  • Ability to prioritize, handle multiple tasks, and work
  • Ability to balance professional and personal boundaries
  • Writing skills for email communications to a general audience and write reports


  • Strong problem solving, organization, presentation, and decision-making skills
  • Working knowledge of standard computer programs, specifically Microsoft Office (Word, Excel, Publisher, PowerPoint), Google Drive, BOX, desktop publishing, and/or website maintenance
  • Good time-management skills: must be punctual, timely, and deadline-oriented
  • Strong problem solving, organization, presentation, & decision-making skills

Preferred Qualifications for All Taylor Student Employees

  • An interest in social innovation as a field (i.e., changemaker, social entrepreneurship, design thinking, community engagement)
  • Proven leadership skills via student organizations, employment, event planning, community service and/or outreach
  • Experience in advertising, communications, marketing, promotions, or other outreach experience via business, class projects, student or community
  • Photography or multimedia experience and graphic design skills
  • Work experience with community agencies, social enterprises, and/or non-profit organizations (volunteer, internship, or paid)
  • Working knowledge of campus cultures, departments, student organizations, and other resources relevant to Taylor

Essential Functions of the Job

Function: Administrative Support

Typical % Allocation: 60%; 4 hrs/week

  • Support the Administrative Assistant with day-to-day administrative tasks that include making deposits, picking up checks from Accounting, filing, scanning, copying, and sorting.
  • Support Taylor Team staff and faculty with special projects that may arise over the semester.
  • Attend staff and committee meetings as needed and serve as the primary note-taker for the meeting.
  • Project management support with Administrative Assistant and Director of Operations

Function: Event and Classroom Support 

  • Typical % Allocation: 20%; Works with event leads to help with event coordination and planning.
  • Ensures that supplies are available for the event.
  • Staff events as required, assisting with set up/breakdown and general online meeting support.

Function: Receptionist and General Operational Support

  • Typical % Allocation: 5%; Greets visitors in a courteous manner and directs guests as needed.
  • Manages the general office and classroom equipment (telephones, copy machine, printer, projector, monitors) and schedules maintenance as necessary.
  • Orders and maintains the office supplies inventory, and coordinates orders and maintains supplies for SISE instructors and co-curricular programming leads.
  • Coordinates orders for kitchen supplies and restocks supplies as needed.
  • Coordinates mail pickup, distribution, and coordinates outgoing mailings.
  • Monitors the MIDAS room reservation system and ensures rooms are ready before and after events.
  • Ensures that common spaces and kitchen remain clean, functional, and inviting.

Function: Additional Support

Typical % Allocation: 5%; 1 hr/week

  • Performs other duties as requested or required, whether or not specifically mentioned in this job description.


This Graduate Assistant for Administrative Support will report to the Taylor Center Director of Finance & Operations Lavonzell Nicholson.

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