Design Thinking Gumbo: Cultural Probes & Design Thinking w/ Niesha Ford
A design thinking workshop exploring how to use cultural probes to find out what matters to people during the COVID-19 pandemic.
Wednesday, November 11, 2020 | 6:30 pm – 7:30 pm
About Cultural Probes
Cultural probes are a tool used in the empathy stage of design thinking to understand your user better.
Workshop Information
- Slide deck
- Recording and transcript to be posted when available.
About the Presenter
Workshop presenter Niesha Ford is a second-year graduate student at Tulane School of Public Health and Tropical Medicine.
- She has a Bachelor of Arts in biochemistry and is a returned Peace Corps Volunteer.
- Niesha works with multiple organizations in the greater New Orleans area, committed to causes such as: providing services for people experiencing homelessness, encouraging positive racial perspectives, and working with historically marginalized groups to combat the current COVID-19 pandemic.
- Her interest in design thinking arose during various meetings on her current working group regarding racial perspectives, where she and her team were charged with designing ideas to combat health disparities during COVID-19. As a graduate assistant, Niesha hosts the design thinking breakfast series and has led a workshop for undergraduate students.
Video
- Coming soon.
Transcript
planned for the for over a series of weeks, this is the third workshop. So we have two more after this we have one at next week, Monday on using critical utopia in research and then we have one, the following week just before Thanksgiving on narrative and storytelling. These workshops are led by our wonderful team of graduate assistance. So they actually choose a method that they’re interested in, and then we co- design a script and some activities and to get people to understand the method that we’re introducing as well as to get people to figure out how can we actually use this method remotely.
So it’s, it’s an experimental workshop, you know, because not all of the methods that we introduce people were actually designed to work remotely, but it’s been a very rewarding experience. Giving them space to see, well, okay, this is the this is the method that I’m interested in andd then co-designing something new., and now, sharing it and testing it with people in public.
So today’s workshop is being led by Niesha Ford. Niesha is, has been working on this for quite some time. So I’m just going to hand it over to Niesha right now.
Thank you, so good evening, everyone. My name is Niesha Ford, I may look familiar if you’ve been to any are dt, breakfast is but today I’m going to be presenting my workshop on design thinking, sorry on cultural probes. I’m a second year masters student at Tulane school public health and tropical medicine. Um, and, yeah. So just to get started. So again, today we’ll be talking about cultural probes and how they can be used in a virtual environment.
This is this Design Thinking gumbo session will explore the method of cultural probes and how to apply it virtually to understand people’s experience of the COVID-19 pandemic.
But before we get started, I actually have a warm up for you guys today and I’m hoping that we can do this warm up on Mural. So I hope that in the chat. Someone can drop the link to murals, so we can get started.
I just dropped it for everyone.
Perfect. Okay. So as I see people coming in. So for our warm up today. Our question is going to be: if you had a time machine. What time period would you travel to?
So if you can see on my screen. There’s push pins up at the top, you can click on a push pin with your mouse and drag it to the time period that you’d like to go to.
Please let me know if you need any help with kind of navigating that
Okay. So then I see people are still working, but for those of you that are done. I actually want you to take one of these sticky notes just below where the timeline is and you should be able to double click on the sticky note to start typing.
And I’d like you to write your name, If you feel comfortable and why you decided to click on that time period.
And I just put the link in the chat again because I know that someone just came in the room.
Thank you.
Alright and seeing some interesting things.
I’m actually surprised, more people didn’t put their stuff in like the 1990s or like the 1980s, but I’ll see. I’ll wait to see what you guys said. I’m super interested
Okay, it looks like most people are done.
So I’m going to read some of these out. Okay, so it looks like Ross decided to go to the 1980’s, let’s see. music, the acts, okay big hair, okay, interesting.
Let’s see, Olivia decided to go to the 20’s to experience the music and excitement, people’s minds were open to new ways of seeing and being okay that’s interesting. Does anyone want to unmute themselves and share why they picked a certain time period?
Andy
I guess I can, I feel comfortable sharing. I remember my name is Andy I chose the civil rights period because I think there’s a lot of connections between what division and how you can work that in and learn from that to apply to the modern era, where we are today
Niesha Ford
Thanks for sharing Andy that’s interesting.
Is there anyone else who wants to share. I think I still see some people typing.
I see a few people talking about heair and music. Like I said, the 1970s, because of the hair. No, I actually did not say, I typed food. I didn’t mean to type food, maybe because its dinner time but I was thinking about music and clothing, were cool.
Okay. Well, it looks like most people are done. Um, so with that I would ask you guys to look back at my screen. We’re going to kind of get started, with the lecture portion of the workshop.
So the first part of this is understanding what cultural probes are. So cultural probes are an auto ethnographic study, which means that it’s a self study done by participants.
It’s a qualitative tool to get to know a group of people or participants and is commonly used in design thinking when you don’t know anything or much about the group that you’re trying to do research on.
So you may be wondering, is this method used outside of design research? Well, the majority of people who implement cultural research our design think, are design thinking researchers, based on the literature, I studied for this workshop. So for the focus of this workshop we will be focusing on cultural probes and the design thinking lens, and so that’s how we’re going to look at the rest of the workshop.
So when we’re thinking about this in the design thinking lens, we’re kind of looking at what the process of us using a cultural probe is.
So the process is first you have to know or identify the behavior that you want to do your research on. This usually has to do with something in the person’s daily tasks or other interactions with their environment, which can give you a glimpse into the person’s culture. Next, you have to select the materials that would best be able to capture, what you’re trying to study. And all the literature, I reviewed cameras were very common, as well as journals and maps. These tools are your probes. However, you can use whatever you wish to.
Next you distribute your cultural probes using a box or bag for example with open ended questions and instructions, based on the literature, the distribution usually happens in person or via handoff or participants can come pick it up.
Once studies done researchers organize the data and typically look for patterns and themes. So you may be wondering, Okay, well, why would I want to use cultural probes? Well cultural problems are helpful tool because they yield deeply personal results and insights into how a person interacts with their environment. Cultural probes can be a great tool for design thinking because it allows researchers to peer into a person’s natural environment to study how an issue can be intertwined with their needs challenges and goals.
So again, because we’re looking at this, in a design thinking framework, we’re going to look at the design thinking cycle and because cultural probes are most commonly used in design research we’re looking at where designers predominantly use cultural probes, and cultural probes typically fit in the empathize phase, however, because cultural probes are about getting deep personal insights regarding people’s everyday life. It could also fit in the testing phase. Although this is not explicitly stated in the literature, the nature of cultural probes would allow a designer to send people a product to test in their environment, and could allow the researcher to see how design is use or not use in a person’s everyday life. Now I’m going to show you some examples of how designers have used cultural probes and their research.
So for this example one research team was looking at the food habits and philosophies of 20 to 30 year old Vancouverites. In this study, researchers were looking at food habits using mood stickers to understand how participants felt about their food. So as you can see in this picture, the question is how did it taste and then you can see that there’s kind of like a yummy face, and then there’s also kind of like a neutral face, like maybe it didn’t taste so great. And then they’re asking, how did it make you feel about yourself when you’re eating this food ? And you can see that there’s a happy face, ad there’s also kind of a sad face and then they gave participants opportunities to take notes.
In this next example, these were researchers use mood stickers in combination with maps. So in this study they were looking at elderly citizens in San Francisco. And they’re wondering how they felt about like living in San Francisco. So the citizens were provided a map and it’s hard to see, looking at this picture, but the sticky note is the instructions and the open ended question on how to use the mood stickers and the instructions said use new stickers to show how you feel about different parts of San Francisco.
And then this last study was done by Susan Wyche, and she used cultural probes and Bungoma Kenya. She used comment cards and digital camera activities to draw attention to probe recipients unique experiences and to Bungoma’s distinctive characteristics.
And this is kind of, a close up of what like a comment card looks like what the question looks like and kind of what people write, wrote on those comment cards. So looking at this comment card actually brings us to our first activity. So we’re going to transition back into Miro.
I’m hoping that we can get the link dropped into the chat again and we’re going to, so I’m just gonna wait for people to get back into Miro.
And we’re actually going to do a journal activity. So a common tool that cultural probes researchers use is journaling and dir , and using a diary. So for our first activity, I would like everybody under this prompt to claim a space. There should be a little journal spaces down here. That you can click on, you should be able to double click on it.
It has words on it and that’s okay.
Yep, I see some people they’re claiming those paragraphs down here.
I’m going to share a fun fact about those paragraphs those paragraphs are actually about the last study that you talked about there in Bungoma Kenya and they’re written in Swahili. So I mean, I’ve just letting people think, oh, what’s written there.
Yeah
So, this first activity is going to be a free write and since it’s a free, right. I want you to write about whatever comes to your mind. So this is going to be kind of a stream of consciousness type of activity.
And what you’ll be writing about is the prompt up here, that says:
Reflect on how COVID-19 has impacted you
And when you’re writing I would like for the writing to be about this size that you can see up here. So, about the size of the paragraph that you’re claiming
And before we get to do that. I actually have one thing I’m going to ask you before you get started writing. If you highlight over your icon at the bottom of the Miro board, you should be able to see a broadcast my cursor, instruction and I want to make sure that everybody’s cursor is not broadcast. So make sure there’s no checkmark next to that instruction and this is so that no one can see who’s writng in the different spaces.
Let me know if you need more clarification.
So again, I want everybody to claim a space, where they are writing, and we’re going to and broadcast our cursor’s which you can do by highlighting over your icon and making sure there’s no checkmark next to it.
Okay, it looks like people have started writing.
Can you repeat the the writing prompt in case people didn’t get it because I think we had one or two people come in.
So, the writing prompt is reflect on how COVID-19 has impacted you and you’re going to do the writing with these writing blogs up under the sticky dots.
So I’m going to play some music in the background while you guys right please write for the duration of the song.
And just sort of, tip to people don’t overthink what you’re going to write about, just writing about how this pandemic has affected you for as long as Niesha tells us to write.
*Song starts*
I’ll wait for you all to wrap up.
Yaay.
Okay, so now that you guys have finished kind of writing and you’re going to move to the left. So I see some of you guys kind of jumped around which is perfect move to the left of your journal entry, to whatever one is like somebody had written so don’t look at some of these that are the template ones that are still in different language. So move to the left to the next one that’s in English and take one of these sticky notes under the prompt or sticky dots under the prompt and we’re going to be looking at themes and patterns in people’s journal entries.
So you’re going to try to find as many themes and patterns as you can in the journal entries. So you’re going to read someone’s journal entry, and find as many themes and patterns as you can. And you’re going to put one theme or one pattern per sticky dot, and you’re going to put it next to the person’s journal entry.
So again, we’re going to move to the left of yours to the next English journal entry and you’re going to take these sticky dots from above, find themes and patterns, as many as you can, and put them next to that journal entry.
And I’m gonna play another song, while everyone does that.
*Song starts*
Alright. How are we feeling?
I think we are about done. Okay, so we’re actually going to do this again. So you’re going to move over to the left. Once again, and you’re going to do the same thing. And if someone was there before that’s totally okay, but we’re gonna, I want you to do the same thing. See what themes, they have if you see the same thing, same themes as the other person saw that’s also okay, but I challenge you to try to find other themes or patterns that the person before you didn’t see.
And if you’re at the bottom of these paragraphs, let’s say you’re you’re at the last one, and you can’t go to the left anymore just come up to the top.
And it’s okay if it gets a little messy. If you have to put sticky dots on top of someone else’s that’s totally fine, and I’m going to play another song for you all while you guys do that again.
*Song starts*
Alright, well, she’s sung us to the end.
I hope you guys found some common themes, because we’re going to do, one of the things that we love to do on Zoom, we’re going to go into breakout rooms.
So I, I want you to think about the themes that you saw in different people’s entries, and I want you to take those with you to the breakout rooms and so what we’re going to do when we go into the breakout rooms, is you’re going to discuss the common things you saw and found with the entire room.
You can pick a writer or two, and as a room, you can claim one of these color groups that’s in the next section of the Mural to where you guys were just writing at, and if you look at my screen you can see where we are, and I want each group to claim a color, doesn’t matter what color, it can be purple blue or green.
And you’re going to write down the unique themes or patterns that each found. So for example, we can look at this example up here, If someone found anxiety, worried, exhaustion, and if many people found things that had to do with stress. I want you to make this theme really big for each time someone brings this up as a theme they found, and I want you to make it bigger and bigger.
So now I’m going to stop sharing my screen. I’m going to put you all in breakout rooms.
Can I ask a quick just a clarifying question. Was it each color for each group or was it a different color for each theme?
It’s a each color for each group
Thank you.
You’re welcome.
Okay, so I’m going to create the breakout rooms. If you need any help, feel free to call me in.
Hi.
Im really loving this. You guys did such a great job.
I think we’re still waiting on one more group to come back.
Okay, so now that you guys are back. I would love for one person from each group to share out some common themes that you guys saw in the different journal entries
Anybody?
Lucas O’Bryan (he/his)
I can get started. So we’re the gold ones and over here, I’m don’t remember which breakout room number we were and some of the themes that we heard were this theme of connection and the potential to deepen existing connections, but also questioning how strong those existing connections really are.
Also a theme for respecting and feeling a sense of sorrow for the just the trauma that those frontline workers have to go through and the challenges that they’re dealing with facing this pandemic every single day.
Reflection was a big theme that I’m sure we’ll hear from other groups. But it was interesting that this was individual reflection necessarily reflecting as a community or as a group. Uncertainty and homesickness, this feeling of escapism maybe to avoid reflection. Playing with a sense of belonging and finding that or not finding that and then the the interplay of just time being weird. In this and having a sense of cabin fever and wanting to get out from this new timeline that we’re at.
Thank you. Thanks for sharing. Is there any other group that would be interested in sharing? Maybe we’ll just do one more group, I won’t pressure all the groups to do share.
Andy go for it.
Andy
So we did, we did a lot. This was a really great, this is really fun. So we had, we talked about grief and elements of grief. So there was denial. Um, there was positive. We also had a lot of reflection and self reflection. There was also this this pivot point that showed up a couple times where they pivoted, where people pivoted from like a lack of agency and to embracing kind of opportunity and what’s going on. You can see. And that was kind of reflected in some of the writing, where there’s a switch to optimism and hope.
There’s also, again, kind of just improved relationships through online get togethers and just a change and the relationships change and what those relationships look like a change and how those relationships, what defines is relationships, people talked about reflecting on their partner or reflecting on their friends on, and so how they, so there’s a lot of reflection in relationships, where kind of really deeply tied together, and along with that reflection came with a revaluation of themselves and their values.
Thank you for sharing. Yeah, that’s an interesting theme that I just heard in both of your guys thing, reflection and I’m sure if we got to look at the other groups reflects you would also be i’m sure like another theme, came up as well. Thank you. Thank you so much for sharing.
And so now we’re going to just shimmy on down the Mural again, and I have another common tool.
So another common tool that cultural probe researchers use is mood stickers and we kind of talked about this in the beginning. So in order to kind of channel, this tool will be using mood stickers to depict our feelings regarding the different prompts that I have for you all here. Um, and while we’re doing, so while we’re moving the mood stickers around the prompt. I want you to also keep your eye out for patterns that people how people are reacting to the different prompts, as you’re also moving your mood sticker.
So for the first prompt, we have we have, how has COVID affected your connection with people? And this connection could be between you and your family, you and your co workers, if you play a sport like you and your sports team.
So I’m going to give everybody a couple minutes, there’s mood stickers around this prompt and just go ahead and move it in the box right next to this.
And if you need to make another mood sticker, you can always click on a sticker and right-click and there should be an option to duplicate it, just in case we run out of stickers.
All right, so then for the second prompt, we have, how has COVID affected your trust and authority figures? And this can be, how has it affected your trust with your boss? It can be, how has it affected your trust and maybe about the administration that runs the country right now. All those things can fit into this type of prompt.
Looks like someone also put in the chat, another way to duplicate it so if you need to make more mood stickers.
And then for the last prompt, we have, how has COVID affected your trust in your community? And this includes your neighbors, this includes how you feel safe in your community, and this includes maybe how grocery stores have handled the pandemic around where you live. All these things are included in this prompt.
And give everyone a few seconds to do that.
Okay, looks like everyone is done.
I think so, yes. Um, so again, just like we saw in the beginning on researchers use mood stickers to allow people to depict their feelings regarding specific things in their community or in their daily life, and again in cultural probe research and design research in general, we look at patterns.
So let’s look at some of these patterns, um, is there anybody that would like to unmute , oop.
Lost my thing.
Sorry about that. But I was gonna say is there anybody they’d like to unmute themselves and talk about the patterns that they’re seeing in the first prompt?
I’m seeing a lot of pride in it a smiley faces. Some neutral faces.
I’m surprised that there are so many just positive reactions or like even like meh to positive. Where I kind of I might have thought there might have been more negative, but I think that that’s an interesting pattern to see that it seems like, if we get really quantitative, it seems like the majority of the group, is saying that the responses, there was a question of, how did COVID affect their connection with people?
That their connection was either not really significantly affected or it was very or they’ve had a positive kind of experience, we have more smiley faces and anything.
Yeah, yeah. That is interesting. Whereas, it looks like we have more crying faces, when it when we’re asking, how has COVID affected your trust and authority figures. And one laughing face. That’s very interesting, I don’t know if that’s a sarcastic laugh or not.
It’s me, for the laughing face. For me kind of sarcastic but it was in a away. I think that is really impressive all the governments, all everybody deals with it, but think all the contradiction for me, at one point I can be the despair. So it was really sarcastic laugh, but a big different. So sometimes you look at the news and you laughing with time on you step on you go, you sure
Yeah. Thanks. Thanks for thanks for sharing that. Um, so other than patterns. I’m going to ask you guys what kind of questions would you try this type of activity on in your own research or research that you would like to do in the future?
I would, I would definitely use it because I think emojis, like it doesn’t take a long time for you to figure out, like what you feel. Um, I wish I could find a tool to do it for surveys. Has anybody found a tool for that? Like you could put use emojis, in a survey tool?
You’ve given us a good challenge. We’ll figure something out. I’m sure
Yeah, I would definitely do it. Um, I do have a question, I wonder if I was. I’ll just ask my mom, I wonder if people like for some of my design projects, I typically focus on the elderly, but because of the COVID shift, I just can’t really look at the subset, the same way I have to look at the elderly and the children as well, like I gotta do do two extremes. And I was wondering, I was like, I wonder, how would they respond to the to the emoji’s.
Mm hmm. Yeah.
That’s a good question, and not quite responding to the question. I thought you were gonna ask how they would respond to a Mural, and so at that point, I was going to say, which I’m going to say anyway, when I’ve had to deal with populations that have maybe a higher tech hurdle to cross. I’ve actually moved to Google Jam board instead or even Google Slides, because they are much lower, its like like the curve, the learning curve is much less steep and you can get it like the same kind of interaction. People love Google Jam board. It’s just easy to use, and yeah, so it’s another option to think about
Am I use that because a lot of the people. my population is also farmers in a they can’t they won’t do anything with Mural, my neighbor like know what is it, no, it’s too much stuff moving around like they won’t adjust to it. So I might look at JamBoard.Yeah.
Andy
A good question about cultural probes in general.
Yeah.
Andy
When would you when we do use this over, like an empathy interview or survey?
Um,
Andy
I would just as clarify. I’m not a designer so that may be like a dumb question for, like, much more experience and design so
Well, I was gonna say it’s it’s not a dumb question, and I don’t even know if we have the answer. You know, so it’s like for me as a designer. What I like about cultural proves is that the user is doing the research for themselves for themselves or selves, you know, and then it’s it’s the researches is a little bit more playful, than a survey might be. Interviews are really useful, but the interviewer also affects the interview. So, I mean, if someone is writing in the journal like I wrote stuff in my journal entry in this activity that I would never, I probably wouldn’t tell an interviewer.
So, because I am doing the research for myself. maybe the research will get deeper. And then this is like a little plug then for cultural probes, I think it’s a good mix of qualitative and quantitative methods, in a way that people actually don’t realize what’s going on, like the stickers.
That’s a quantitative method, because we could then see 50 people gave us a smiley face, or I mean, it’s not maybe like hard statistics, but it’s still something where we’re counting, and then we also have the qualitative methods where people are expressing themselves, and so, um, I don’t know if that answers the question about what is the value of, but I think it just provides a different way of collecting data in a way that could be more visual or more playful, or, you know, so that could work for some for some other settings that you’re in.
Andy
Great. I really appreciate that. Yeah, that sounds.
So that’s really interesting when when I was looking at the question, the prompt, I think I would have chosen different emoji’s if I didn’t hear the instruction following it.
So if I just read, how has COVID affected your connection with the people? Without the narrator is telling me, think about your, you know, online experience or just regular, I will just use my determination to define what the connection is, same thing with authority figure, I wouldn’t have thought about my boss as an authority figure, I would have thought about the politicians and that would have given me a different answers. So two to not have to Lesley- Ann’s point, actually I think right now you combine the empathy interview as an interviewer, read the cultural probe with the with the post-it prompt
Yes, that’s a good point.
So, I can see that, this one kind of combine those things like so your innovation actually helped me to think things through, but it kind of focus, it took away my assumption, about what I’m thinking. But maybe that’s actually part of being about the cultural probe, right rather than, yeah, so there was interesting as Lesley-Ann as you were saying it. I’m like, Oh, that’s right. I actually made it changing my answer is because of the instruction that was given to me.
I had a question. What, what has been your feedback from using cultural probes, like, because I know we’re like, we’re thinking in the design like design thinking way, but what about others, like the audience’s that you’re reaching out to, like, how do they feel about the cultural probes you design?\
Um, Niesha every, all the papers you found with design people’s right?
Yeah, all the papers I found where design researchers doing design research work, if that makes any sense. So I haven’t found someone using cultural probes and a non-design thinking way.
Well, no, not that. But how, like, if you’re not, not from a designer’s perspective, but from the person who’s interacting with it
We thought, oh, like, like the participants perspective?
Yes.
You know, I haven’t found, anything, or at least I haven’t personally like done research on the participants perspective of cultural probes. I’m at mostly looked at the design perspective and how to create like a cultural probe.
Keesa, do you mean like if they think it’s invasive or something like that?
Yeah, like I will want to know like I know I will want to know, because I haven’t used a cultural problem. I’m definitely using it. I’m moving forward. Now, but, um, I will want to understand their experience with it like didn’t make sense, was it just tedious, especially during this time like during COVID, like I work with like underserved populations and I’m trying to think, like, well, how can I create something that is non invasive for them that they could still do what they need to do, but I’m collecting data along the way.
So, just responding, because I feel like I have to respond. So, so we’re doing some were actually doing some COVID research. And it is so hard to do it remotely that you know that’s actually how this series, came up because we were just trying to think, well, okay, what are some of the different research methods that we could experiment with to see how can we get people to participate and give us information and whatnot, and our participants have consented to be part of the study, but actually, everything is difficult,
And and so you know I’m not giving you an answer. I’m just saying that everything is hard and, you probably are going to have to experiment with a few things, you know the context is just so different, different right now, you know, but we, in the end, did not use cultural probes, but it actually seemed like it might have been easier to use, than a few of the other things that we actually ended up using.
Because we didn’t anticipate the kinds of problems that we have with connecting you know I mean, and when we’re working with people in New Orleans, so in the same city as us, but even the telephone connection is bad. Sometimes the Mural, the connection is bad. And so, you know, we opted to not use cultural probes, but actually it might have been easier than us have trying to connect with people online to do this kind of remotely research.
Yeah, I think in like the analog up to me sometimes like even when I was doing online learning courses and the immersion courses that I used to build, the stuff that we sent like to the students, like for the analog like they have to touch it. I got way more better responses back from the stuff they had to touch and turn in than in the stuff they did online, like it was much better results. But I might because of COVID, I’m just trying to be sensitive, but you are right. I’m just gonna start experimenting, but I do believe is some something there in the analog transmission.
That is a good point, and so thank you for bringing that up. Niesha, I know you have to wrap up in a bit. So I’m just going to steal the floor again and ask if people just before they go if they could tell us where they chimed in, from and then I’m also going to put in two links for our upcoming workshops that you can register for and now I’m going to keep quiet so Niesha its back to you.
Okay, well, I really appreciate all this like discussion and questions. Thank you so much.
And yeah, that was, that was it for my workshop and I just want to thank everyone for coming. I really hope that this has been extremely helpful, and insightful and it sounds like it has definitely you know spurred some thought about how we use cultural probes in our research and the work that we do, and I just also want to emphasize that there are other forms of cultural probes that involved like taking pictures, having the digital camera, looking at maps that we’ve didn’t do for this workshop, but we did touch on a few such as the mood stickers and the journal entries and looking for patterns.
So again, I just want to thank you guys so much for coming. It was really it was really fun doing this with you. Thank you.
Thank you.
Ross Brunetti
Thank you.
Yeah, thanks.
Calypso Isnardi
Thank you. As I arrive late for me. I was very was at eight, but even that I was impressed on the way that people are cheering on the way that you bring people to think, the way I’m sure on after that judge, but not in a bad way on after that realize what they’re feeling so I really liked the diagram that you use and discussion..
Thank you.
Yeah, thanks for coming.
And eventually, we’ll share the recording and other resources. So, but come to the other two workshops, if you have time!
Yeah, I was but unfortunately for next Monday, but I have an appointment that I cannot move. but I hope to follows the next one week, without delay on what you did.
Thank you for the workshop. It was really nice.
Okay, thank you.
Have a nice day.
Good night, everyone.
About the Series
Design Thinking (DT) Gumbo is a series of one-hour workshops on a variety of methods that can be used in design research. Each workshop will introduce a method, share examples of its use in other settings, and include space for participants to practice the method together.
- Think of these methods as ingredients to make your design thinking work much more rich and flavorful. Try out the different ingredients and see which ones appeal the most to your palate.
- This semester all of our method workshops will focus on understanding people’s experience of the coronavirus pandemic.
- DT Gumbo is a project of the design thinking program of the Phyllis M. Taylor Center for Social Innovation and Design Thinking at Tulane University.
- All workshops are co-facilitated by Dr. Lesley-Ann Noel and a Taylor Center Design Thinking Graduate Assistant.